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Zendesk ads

Zendesk has 191 distinct ad creatives in our B2B ad libraries, 113 on LinkedIn, 31 on X, 26 on Google (all search), 20 on Meta and 1 on Reddit. Its longest running ad has been shown on Google for 5 years. 19 of its ads scored 6 or higher out of 10 for B2B fit and craft.

Sales & marketing tech · zendesk.com

191distinct creatives
5channels
5 yearslongest run
19top-rated ads

Where Zendesk advertises

Each creative counted once, however many ads it runs as. Every platform publishes a different public sign an ad is working, so each row shows its own.

ChannelCreativesMost used formatPublic signal
LinkedIn113Single Image (49%)Its most rerun creative runs as 4 ads
X31Image (81%)15,147,483 impressions in the EU
Google26Search text ad (100%)Longest shown for 5 years
Meta20Single image (40%)Longest shown for 2 months
Reddit1Image (100%)Reddit publishes no performance data

Zendesk's best ads across every channel

Every ad in our libraries is scored out of 10 by an AI model built to judge creative, up to 5 for how well it would land with a senior B2B buyer and up to 5 for craft. 19 of Zendesk's ads scored 6 or higher. We show the best in English, one per message and spread across channels, so no single campaign fills the list.

Zendesk X ad: Zendesk
XImageSeen 506K timesOur score 6.9/10

Ad headline

Zendesk

Pattern: Named customer as hero

Zendesk X ad: Zendesk
XImageSeen 206K timesOur score 6.6/10

Ad headline

Zendesk

Pattern: Named customer as hero

Zendesk LinkedIn ad:
LinkedInSingle Image AdRunning as 2 adsOur score 6.5/10

Pattern: Editorial data page

Zendesk LinkedIn ad:
LinkedInSingle Image AdRunning as 4 adsOur score 6.4/10

Pattern: Editorial data page

Zendesk LinkedIn ad:
LinkedInSingle Image AdRunning as 3 adsOur score 6.4/10

Pattern: Product UI with real numbers

Zendesk LinkedIn ad: Download these free templates from Zendesk
LinkedInSingle Image AdOur score 6/10

Ad headline

Download these free templates from Zendesk

Zendesk LinkedIn ad:
LinkedInSingle Image AdRunning as 3 adsOur score 5.9/10
Zendesk Reddit ad: Automatically merge duplicate tickets in Zendesk and save up to 10% of your team's time.
RedditImageOur score 5.5/10

Ad headline

Automatically merge duplicate tickets in Zendesk and save up to 10% of your team's time.

Pattern: Familiar artifact, rewritten

Zendesk X ad: Zendesk
XImageSeen 550K timesOur score 5.4/10

Ad headline

Zendesk

Pattern: Typographic sting

Zendesk LinkedIn ads

113 distinct creatives, run as 200 separate ads, 30 of them sent from a named person. LinkedIn shares no performance data for US ads, so the best public sign an ad is working is how often Zendesk reruns it. These are the creatives it reruns most.

Ad formats
TypeZendeskSales & marketing tech advertisers
Single Image49% (55)63%
Message27% (30)11%
Video13% (15)18%
Document7% (8)5%
Article4% (5)0%
Offers
TypeZendeskSales & marketing tech advertisers
No offer (brand)76% (86)76%
Webinar or event19% (21)6%
Calculator or tool3% (3)1%
Report or guide3% (3)8%
Zendesk LinkedIn ad: Not every support request begins with something going wrong.
Running as 4 adsOur score 6.4/10
Single Image

Ad copy

Not every support request begins with something going wrong.

Zendesk LinkedIn ad: Specialized Agents from Zendesk
Running as 4 adsOur score 4.8/10
Single Image

Ad headline

Specialized Agents from Zendesk

Ad copy

Multitasking had a good run. Specialized Al is better.

Zendesk LinkedIn ad: Single Image Ad
Running as 3 adsOur score 6.4/10
Single Image
Zendesk LinkedIn ad: Nobody is asking me if AI works anymore.
Running as 3 adsOur score 6.3/10
Single Image

Ad copy

Nobody is asking me if AI works anymore.

Zendesk LinkedIn ad: The support queue is never ending, but most of the volume is crap.
Running as 3 adsOur score 5.9/10
Single Image

Ad copy

The support queue is never ending, but most of the volume is crap.

Zendesk LinkedIn ad: AI is taking on more of the work. The bar for service is rising.
Running as 3 adsOur score 4.4/10
Single Image

Ad copy

AI is taking on more of the work. The bar for service is rising.

Zendesk LinkedIn ad: Time to first response still matters. Time to full resolution matters more.
Running as 2 adsOur score 6.5/10
Single Image

Ad copy

Time to first response still matters. Time to full resolution matters more.

See the best B2B LinkedIn ads from every advertiser in the LinkedIn ad library.

Zendesk X ads

31 distinct creatives, seen 15,147,483 times in the EU, where X publishes reach. These are the most seen.

Ad formats
TypeZendeskSales & marketing tech advertisers
Image81% (25)70%
Poll6% (2)5%
Text6% (2)5%
Video6% (2)20%
Offers
TypeZendeskSales & marketing tech advertisers
No offer (brand)97% (30)98%
Webinar or event3% (1)2%
Zendesk X ad: Zendesk
Seen 1.9M timesOur score 3.8/10
Image

Ad headline

Zendesk

Ad copy

Still dreaming of a 300% ROI? Make it real — in less than six months. Zendesk AI handles the routine, frees your team for what matters, and turns customer moments into measurable impact — fast, smart, effortless. That’s the Zendesk AI effect.

Zendesk X ad: Zendesk
Seen 1.5M timesOur score 4.5/10
Image

Ad headline

Zendesk

Ad copy

With Zendesk AI Agents, your team can automate up to 80% of routine tasks — without sacrificing the quality customers expect. Faster answers, smarter support, and real resolutions. That’s the Zendesk AI effect.

Zendesk
Seen 1.1M times
Image

Ad headline

Zendesk

Zendesk X ad: Zendesk
Seen 722K timesOur score 6.4/10
Image

Ad headline

Zendesk

Ad copy

When @azalofficial faced a 72% surge in support requests, they turned to Zendesk to unify channels, streamline workflows, and empower their agents.

Zendesk X ad: Zendesk
Seen 571K timesOur score 6.4/10
Image

Ad headline

Zendesk

Ad copy

73% of employee questions are now resolved by @HoagHealth’s Zendesk AI Agent. With Zendesk, HR cut overall ticket resolution time by 86% and boosted employee CSAT to 97%. Smarter service. Happier employees. That’s the Zendesk AI effect.

Zendesk
Seen 555K times
Image

Ad headline

Zendesk

Zendesk X ad: Zendesk
Seen 550K timesOur score 5.4/10
Image

Ad headline

Zendesk

Ad copy

Zendesk AI frees your agents to do their best work — and your customers feel the difference. Agents save an average of 82 minutes a day, allowing them to focus on complex issues. At the same time, they’re growing their skills and advancing their careers.

Zendesk X ad: Zendesk
Seen 544K timesOur score 6.4/10
Image

Ad headline

Zendesk

Ad copy

With Zendesk AI, Swiss Casinos saw immediate, measurable results. They boosted CX efficiency by 30%, automated 40–50% of chat inquiries, and increased CSAT by 12.5% — all while maintaining 24/7 support without adding headcount.

See the best B2B X ads from every advertiser in the X ad library.

Zendesk Google ads

26 search ads and 0 display ads that ran for a month or more, 25 of them for three months or more. Below are the ones Google has shown longest, search and display apart.

Ad formats
TypeZendeskSales & marketing tech advertisers
Search text ad100% (26)95%

Zendesk search ads

Zendesk Google ad: Search text ad
Ran for 59 monthsOur score 3.8/10
Search text ad
Zendesk Google ad: Search text ad
Ran for 58 monthsOur score 3.1/10
Search text ad
Zendesk Google ad: Search text ad
Ran for 51 monthsOur score 3.7/10
Search text ad
Zendesk Google ad: Search text ad
Ran for 51 monthsOur score 3.5/10
Search text ad
Zendesk Google ad: Search text ad
Ran for 49 monthsOur score 1.7/10
Search text ad
Zendesk Google ad: Search text ad
Ran for 46 monthsOur score 3.5/10
Search text ad
Zendesk Google ad: Search text ad
Ran for 44 monthsOur score 3.8/10
Search text ad
Zendesk Google ad: Search text ad
Ran for 43 monthsOur score 3.8/10
Search text ad

See the best B2B Google ads from every advertiser in the Google ad library.

Zendesk Meta ads

20 distinct creatives, 0 of them shown for three months or more. Advertisers stop paying for ads that don’t work, so these are the ones Meta has shown longest.

Ad formats
TypeZendeskSales & marketing tech advertisers
Single image40% (8)27%
Video35% (7)30%
Carousel15% (3)3%
Flexible (several images)10% (2)40%
Offers
TypeZendeskSales & marketing tech advertisers
No offer (brand)85% (17)80%
Report or guide10% (2)9%
Free trial5% (1)5%
Zendesk Meta ad: Zendesk is defining the future of service with self-improving AI.Watch on Meta ↗
Ran for 2 monthsOur score 2.6/10
Video

Ad headline

Zendesk is defining the future of service with self-improving AI.

Ad copy

"Self-learning systems are the future of service, a future we intend to lead." - Shashi Upadhyay, President of Products, Engineering and AI

Zendesk Meta ad: Zendesk
Ran for 56 daysOur score 4.2/10
Carousel

Ad headline

Zendesk

Ad copy

"Self-learning systems are the future of service, a future we intend to lead." - Shashi Upadhyay, President of Products, Engineering and AI

Zendesk Meta ad: Specialized Agents from Zendesk
Ran for 37 daysOur score 4.8/10
Flexible (several images)

Ad headline

Specialized Agents from Zendesk

Ad copy

Multitasking had a good run. Specialized AI is better.

Zendesk Meta ad: Resolutions for All with ZendeskWatch on Meta ↗
Ran for 37 daysOur score 3/10
Video

Ad headline

Resolutions for All with Zendesk

Ad copy

Move beyond deflection. Deliver real resolutions with Zendesk AI.

Zendesk Meta ad: ZendeskWatch on Meta ↗
Ran for 37 daysOur score 2.7/10
Video

Ad headline

Zendesk

Ad copy

What happens when the first "visitor" to your business is an AI agent? It's time to shift from a human-first UX to an agent-ready CX. Hear from Sami Ghoche, VP of Applied AI at Zendesk, on why the web is evolving from mere discovery to deeper, context-rich experiences.

Zendesk Meta ad: Resolve guest requests faster
Ran for 19 daysOur score 4.6/10
Single image

Ad headline

Resolve guest requests faster

Ad copy

See how AI-powered service can help Scenic Tours deliver quicker, more consistent support across complex travel experiences.

Zendesk Meta ad: Move from insight to impact
Ran for 16 daysOur score 4.5/10
Single image

Ad headline

Move from insight to impact

Ad copy

Turn proactive AI guidance into faster, more consistent resolutions for agents and admins.

Zendesk Meta ad: See retail AI in action
Ran for 14 daysOur score 5/10
Single image

Ad headline

See retail AI in action

Ad copy

From order updates to returns, help shoppers get quick answers with support when they need it.

See the best B2B Meta ads from every advertiser in the Meta ad library.

Zendesk Reddit ads

1 ad in Reddit’s Ad Inspiration Library, highest scored first.

Zendesk Reddit ad: Automatically merge duplicate tickets in Zendesk and save up to 10% of your team's time.
Our score 5.5/10
Image

Ad headline

Automatically merge duplicate tickets in Zendesk and save up to 10% of your team's time.

See the best B2B Reddit ads from every advertiser in the Reddit ad library.

Zendesk ads, answered

Where does Zendesk advertise?

In the public ad libraries we track, Zendesk runs ads on LinkedIn, X, Google, Meta and Reddit, 191 distinct creatives in all, 113 on LinkedIn, 31 on X, 26 on Google (all search), 20 on Meta and 1 on Reddit. Most of its creatives are on LinkedIn.

How many LinkedIn ads is Zendesk running?

113 distinct creatives, run as 200 separate ads in LinkedIn’s Ad Library. Its most rerun creative runs as 4 ads.

How many X ads is Zendesk running?

31 distinct creatives in X’s ad repository. 15,147,483 impressions in the EU.

How many Google ads is Zendesk running?

26 on Google (all search), that ran for a month or more in Google’s Ads Transparency Center. Longest shown for 5 years.

How many Meta ads is Zendesk running?

20 distinct creatives in Meta’s Ad Library. Longest shown for 2 months.

How many Reddit ads is Zendesk running?

1 distinct creative in Reddit’s Ad Inspiration Library. Reddit publishes no performance data.

How can I see Zendesk's ads myself?

Search Zendesk by name in each platform’s own public library, LinkedIn’s Ad Library, X’s ad repository, Google’s Ads Transparency Center, Meta’s Ad Library and Reddit’s Ad Inspiration Library. Every ad on this page links to its entry there.

Every ad belongs to Zendesk. Understory is not affiliated with Zendesk. We collect public ads from each platform's own ad library to study what B2B advertisers run. Use them for ideas and make your own creative.

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