
Ad headline
Zendesk
Pattern: Named customer as hero
Understory ranks No. 140 on Inc. 5000 list of fastest-growing companies in U.S. Read more about Understory on the 2026 Inc. 5000 list
Zendesk has 191 distinct ad creatives in our B2B ad libraries, 113 on LinkedIn, 31 on X, 26 on Google (all search), 20 on Meta and 1 on Reddit. Its longest running ad has been shown on Google for 5 years. 19 of its ads scored 6 or higher out of 10 for B2B fit and craft.
Sales & marketing tech · zendesk.com
Each creative counted once, however many ads it runs as. Every platform publishes a different public sign an ad is working, so each row shows its own.
| Channel | Creatives | Most used format | Public signal |
|---|---|---|---|
| 113 | Single Image (49%) | Its most rerun creative runs as 4 ads | |
| X | 31 | Image (81%) | 15,147,483 impressions in the EU |
| 26 | Search text ad (100%) | Longest shown for 5 years | |
| Meta | 20 | Single image (40%) | Longest shown for 2 months |
| 1 | Image (100%) | Reddit publishes no performance data |
Every ad in our libraries is scored out of 10 by an AI model built to judge creative, up to 5 for how well it would land with a senior B2B buyer and up to 5 for craft. 19 of Zendesk's ads scored 6 or higher. We show the best in English, one per message and spread across channels, so no single campaign fills the list.

Ad headline
Zendesk
Pattern: Named customer as hero

Ad headline
Zendesk
Pattern: Named customer as hero
Pattern: Editorial data page
Pattern: Editorial data page
Pattern: Product UI with real numbers
Ad headline
Download these free templates from Zendesk

Ad headline
Automatically merge duplicate tickets in Zendesk and save up to 10% of your team's time.
Pattern: Familiar artifact, rewritten

Ad headline
Zendesk
Pattern: Typographic sting
113 distinct creatives, run as 200 separate ads, 30 of them sent from a named person. LinkedIn shares no performance data for US ads, so the best public sign an ad is working is how often Zendesk reruns it. These are the creatives it reruns most.
| Type | Zendesk | Sales & marketing tech advertisers |
|---|---|---|
| Single Image | 49% (55) | 63% |
| Message | 27% (30) | 11% |
| Video | 13% (15) | 18% |
| Document | 7% (8) | 5% |
| Article | 4% (5) | 0% |
| Type | Zendesk | Sales & marketing tech advertisers |
|---|---|---|
| No offer (brand) | 76% (86) | 76% |
| Webinar or event | 19% (21) | 6% |
| Calculator or tool | 3% (3) | 1% |
| Report or guide | 3% (3) | 8% |
Ad copy
Not every support request begins with something going wrong.
Ad headline
Specialized Agents from Zendesk
Ad copy
Multitasking had a good run. Specialized Al is better.
Ad copy
Nobody is asking me if AI works anymore.
Ad copy
The support queue is never ending, but most of the volume is crap.
Ad copy
AI is taking on more of the work. The bar for service is rising.
Ad copy
Time to first response still matters. Time to full resolution matters more.
See the best B2B LinkedIn ads from every advertiser in the LinkedIn ad library.
31 distinct creatives, seen 15,147,483 times in the EU, where X publishes reach. These are the most seen.
| Type | Zendesk | Sales & marketing tech advertisers |
|---|---|---|
| Image | 81% (25) | 70% |
| Poll | 6% (2) | 5% |
| Text | 6% (2) | 5% |
| Video | 6% (2) | 20% |
| Type | Zendesk | Sales & marketing tech advertisers |
|---|---|---|
| No offer (brand) | 97% (30) | 98% |
| Webinar or event | 3% (1) | 2% |

Ad headline
Zendesk
Ad copy
Still dreaming of a 300% ROI? Make it real — in less than six months. Zendesk AI handles the routine, frees your team for what matters, and turns customer moments into measurable impact — fast, smart, effortless. That’s the Zendesk AI effect.

Ad headline
Zendesk
Ad copy
With Zendesk AI Agents, your team can automate up to 80% of routine tasks — without sacrificing the quality customers expect. Faster answers, smarter support, and real resolutions. That’s the Zendesk AI effect.
Ad headline
Zendesk

Ad headline
Zendesk
Ad copy
When @azalofficial faced a 72% surge in support requests, they turned to Zendesk to unify channels, streamline workflows, and empower their agents.

Ad headline
Zendesk
Ad copy
73% of employee questions are now resolved by @HoagHealth’s Zendesk AI Agent. With Zendesk, HR cut overall ticket resolution time by 86% and boosted employee CSAT to 97%. Smarter service. Happier employees. That’s the Zendesk AI effect.
Ad headline
Zendesk

Ad headline
Zendesk
Ad copy
Zendesk AI frees your agents to do their best work — and your customers feel the difference. Agents save an average of 82 minutes a day, allowing them to focus on complex issues. At the same time, they’re growing their skills and advancing their careers.

Ad headline
Zendesk
Ad copy
With Zendesk AI, Swiss Casinos saw immediate, measurable results. They boosted CX efficiency by 30%, automated 40–50% of chat inquiries, and increased CSAT by 12.5% — all while maintaining 24/7 support without adding headcount.
See the best B2B X ads from every advertiser in the X ad library.
26 search ads and 0 display ads that ran for a month or more, 25 of them for three months or more. Below are the ones Google has shown longest, search and display apart.
| Type | Zendesk | Sales & marketing tech advertisers |
|---|---|---|
| Search text ad | 100% (26) | 95% |
See the best B2B Google ads from every advertiser in the Google ad library.
20 distinct creatives, 0 of them shown for three months or more. Advertisers stop paying for ads that don’t work, so these are the ones Meta has shown longest.
| Type | Zendesk | Sales & marketing tech advertisers |
|---|---|---|
| Single image | 40% (8) | 27% |
| Video | 35% (7) | 30% |
| Carousel | 15% (3) | 3% |
| Flexible (several images) | 10% (2) | 40% |
| Type | Zendesk | Sales & marketing tech advertisers |
|---|---|---|
| No offer (brand) | 85% (17) | 80% |
| Report or guide | 10% (2) | 9% |
| Free trial | 5% (1) | 5% |
Watch on Meta ↗Ad headline
Zendesk is defining the future of service with self-improving AI.
Ad copy
"Self-learning systems are the future of service, a future we intend to lead." - Shashi Upadhyay, President of Products, Engineering and AI

Ad headline
Zendesk
Ad copy
"Self-learning systems are the future of service, a future we intend to lead." - Shashi Upadhyay, President of Products, Engineering and AI

Ad headline
Specialized Agents from Zendesk
Ad copy
Multitasking had a good run. Specialized AI is better.
Watch on Meta ↗Ad headline
Resolutions for All with Zendesk
Ad copy
Move beyond deflection. Deliver real resolutions with Zendesk AI.
Watch on Meta ↗Ad headline
Zendesk
Ad copy
What happens when the first "visitor" to your business is an AI agent? It's time to shift from a human-first UX to an agent-ready CX. Hear from Sami Ghoche, VP of Applied AI at Zendesk, on why the web is evolving from mere discovery to deeper, context-rich experiences.

Ad headline
Resolve guest requests faster
Ad copy
See how AI-powered service can help Scenic Tours deliver quicker, more consistent support across complex travel experiences.

Ad headline
Move from insight to impact
Ad copy
Turn proactive AI guidance into faster, more consistent resolutions for agents and admins.

Ad headline
See retail AI in action
Ad copy
From order updates to returns, help shoppers get quick answers with support when they need it.
See the best B2B Meta ads from every advertiser in the Meta ad library.
1 ad in Reddit’s Ad Inspiration Library, highest scored first.
See the best B2B Reddit ads from every advertiser in the Reddit ad library.
In the public ad libraries we track, Zendesk runs ads on LinkedIn, X, Google, Meta and Reddit, 191 distinct creatives in all, 113 on LinkedIn, 31 on X, 26 on Google (all search), 20 on Meta and 1 on Reddit. Most of its creatives are on LinkedIn.
113 distinct creatives, run as 200 separate ads in LinkedIn’s Ad Library. Its most rerun creative runs as 4 ads.
31 distinct creatives in X’s ad repository. 15,147,483 impressions in the EU.
26 on Google (all search), that ran for a month or more in Google’s Ads Transparency Center. Longest shown for 5 years.
20 distinct creatives in Meta’s Ad Library. Longest shown for 2 months.
1 distinct creative in Reddit’s Ad Inspiration Library. Reddit publishes no performance data.
Search Zendesk by name in each platform’s own public library, LinkedIn’s Ad Library, X’s ad repository, Google’s Ads Transparency Center, Meta’s Ad Library and Reddit’s Ad Inspiration Library. Every ad on this page links to its entry there.
Every ad belongs to Zendesk. Understory is not affiliated with Zendesk. We collect public ads from each platform's own ad library to study what B2B advertisers run. Use them for ideas and make your own creative.
Or browse every B2B ad library.
We brief, design and run paid campaigns for B2B teams on LinkedIn, Google, Meta, Reddit and X, measured on pipeline in your CRM. Tell us what you sell and who you sell it to.