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Help Scout ads

Help Scout has 73 distinct ad creatives in our B2B ad libraries, 46 on LinkedIn and 27 on Google (21 search, 6 display). Its longest running ad has been shown on Google for 12 months. 4 of its ads scored 6 or higher out of 10 for B2B fit and craft.

Other / non-tech · helpscout.com

73distinct creatives
2channels
12 monthslongest run
4top-rated ads

Where Help Scout advertises

Each creative counted once, however many ads it runs as. Every platform publishes a different public sign an ad is working, so each row shows its own.

ChannelCreativesMost used formatPublic signal
LinkedIn46Single Image (91%)Its most rerun creative runs as 8 ads
Google27Search text ad (78%)Longest shown for 12 months

Help Scout's best ads across every channel

Every ad in our libraries is scored out of 10 by an AI model built to judge creative, up to 5 for how well it would land with a senior B2B buyer and up to 5 for craft. 4 of Help Scout's ads scored 6 or higher. We show the best in English, one per message and spread across channels, so no single campaign fills the list.

Help Scout LinkedIn ad: Schedule a demo and find out how Help Scout can turbo-charge your CS team.
LinkedInSingle Image AdRunning as 2 adsOur score 6.3/10

Ad headline

Schedule a demo and find out how Help Scout can turbo-charge your CS team.

Pattern: Named customer as hero

Help Scout LinkedIn ad: Every member conversation. One place. Zero guessing.
LinkedInSingle Image AdOur score 6.2/10

Ad headline

Every member conversation. One place. Zero guessing.

Pattern: Named customer as hero

Help Scout LinkedIn ad: See why healthcare teams choose Help Scout
LinkedInSingle Image AdOur score 6.2/10

Ad headline

See why healthcare teams choose Help Scout

Pattern: Product UI with real numbers

Help Scout LinkedIn ad: AI on your terms: Meet Help Scout
LinkedInSingle Image AdRunning as 4 adsOur score 5.6/10

Ad headline

AI on your terms: Meet Help Scout

Help Scout LinkedIn ad: AI doesn't have to be all-or-nothing
LinkedInSingle Image AdRunning as 2 adsOur score 5.6/10

Ad headline

AI doesn't have to be all-or-nothing

Help Scout Google ad:
GoogleDisplay image adRan for 4 monthsOur score 5/10
Help Scout Google ad:
GoogleDisplay image adRan for 4 monthsOur score 4.9/10
Help Scout Google ad:
GoogleDisplay image adRan for 4 monthsOur score 4.7/10
Help Scout Google ad:
GoogleDisplay image adRan for 4 monthsOur score 4.7/10

Help Scout LinkedIn ads

46 distinct creatives, run as 89 separate ads, 3 of them sent from a named person. LinkedIn shares no performance data for US ads, so the best public sign an ad is working is how often Help Scout reruns it. These are the creatives it reruns most.

Ad formats
TypeHelp Scout
Single Image91% (42)
Message7% (3)
Video2% (1)
Offers
TypeHelp Scout
No offer (brand)85% (39)
Demo9% (4)
Report or guide4% (2)
Webinar or event2% (1)
Help Scout LinkedIn ad: Never miss a message with Help Scout
Running as 8 adsOur score 4/10
Single Image

Ad headline

Never miss a message with Help Scout

Ad copy

Help Scout consolidates email, chat, phone calls, and social under one roof, so nothing slips through the cracks.

Help Scout LinkedIn ad: One home for all support conversations
Running as 6 adsOur score 5.1/10
Single Image

Ad headline

One home for all support conversations

Ad copy

Resolve 70% of customer service requests instantly with AI Answers.

Help Scout LinkedIn ad: The support chatbot that doesn't sound like one
Running as 6 adsOur score 4.3/10
Single Image

Ad headline

The support chatbot that doesn't sound like one

Help Scout LinkedIn ad: AI on your terms: Meet Help Scout
Running as 4 adsOur score 5.6/10
Single Image

Ad headline

AI on your terms: Meet Help Scout

Ad copy

AI doesn't have to be all-or-nothing.

Help Scout LinkedIn ad: Meet Help Scout: AI that knows which moments are yours
Running as 4 adsOur score 3.3/10
Single Image

Ad headline

Meet Help Scout: AI that knows which moments are yours

Ad copy

“How do I reset my login?" deserves an instant answer. "I’ve had this issue 3 times" deserves a human.

Help Scout LinkedIn ad: Zendesk is powerful. Help Scout is easier.
Running as 4 ads
Single Image

Ad headline

Zendesk is powerful. Help Scout is easier.

Ad copy

Same channels. Better pricing. No implementation headaches.

Help Scout LinkedIn ad: Schedule a demo and find out how Help Scout can turbo-charge your CS team.
Running as 2 adsOur score 6.3/10
Single Image

Ad headline

Schedule a demo and find out how Help Scout can turbo-charge your CS team.

Ad copy

Understand the “why” behind your support request volume so you can make the right adjustments.

Help Scout LinkedIn ad: AI doesn't have to be all-or-nothing
Running as 2 adsOur score 5.6/10
Single Image

Ad headline

AI doesn't have to be all-or-nothing

Ad copy

Loyalty is won and lost in the support queue every day. Help Scout's AI makes sure your team is there when it happens.

See the best B2B LinkedIn ads from every advertiser in the LinkedIn ad library.

Help Scout Google ads

21 search ads and 6 display ads that ran for a month or more, 17 of them for three months or more. Below are the ones Google has shown longest, search and display apart.

Ad formats
TypeHelp Scout
Search text ad78% (21)
Display image ad22% (6)

Help Scout search ads

Help Scout Google ad: Search text ad
Ran for 12 monthsOur score 3.2/10
Search text ad
Help Scout Google ad: Search text ad
Ran for 12 monthsOur score 2.8/10
Search text ad
Help Scout Google ad: Search text ad
Ran for 11 monthsOur score 2.1/10
Search text ad
Help Scout Google ad: Search text ad
Ran for 11 monthsOur score 3.7/10
Search text ad
Help Scout Google ad: Search text ad
Ran for 11 monthsOur score 3.4/10
Search text ad
Help Scout Google ad: Search text ad
Ran for 11 monthsOur score 3.2/10
Search text ad
Help Scout Google ad: Search text ad
Ran for 10 monthsOur score 2.6/10
Search text ad
Help Scout Google ad: Search text ad
Ran for 10 monthsOur score 3.7/10
Search text ad

Help Scout display ads

Help Scout Google ad: Display image ad
Ran for 4 monthsOur score 5/10
Display image ad
Help Scout Google ad: Display image ad
Ran for 4 monthsOur score 4.9/10
Display image ad
Help Scout Google ad: Display image ad
Ran for 4 monthsOur score 4.7/10
Display image ad
Help Scout Google ad: Display image ad
Ran for 4 monthsOur score 4.7/10
Display image ad
Help Scout Google ad: Display image ad
Ran for 4 monthsOur score 4.6/10
Display image ad
Help Scout Google ad: Display image ad
Ran for 4 monthsOur score 4.6/10
Display image ad

See the best B2B Google ads from every advertiser in the Google ad library.

Help Scout ads, answered

Where does Help Scout advertise?

In the public ad libraries we track, Help Scout runs ads on LinkedIn and Google, 73 distinct creatives in all, 46 on LinkedIn and 27 on Google (21 search, 6 display). Most of its creatives are on LinkedIn.

How many LinkedIn ads is Help Scout running?

46 distinct creatives, run as 89 separate ads in LinkedIn’s Ad Library. Its most rerun creative runs as 8 ads.

How many Google ads is Help Scout running?

27 on Google (21 search, 6 display), that ran for a month or more in Google’s Ads Transparency Center. Longest shown for 12 months.

How can I see Help Scout's ads myself?

Search Help Scout by name in each platform’s own public library, LinkedIn’s Ad Library and Google’s Ads Transparency Center. Every ad on this page links to its entry there.

Every ad belongs to Help Scout. Understory is not affiliated with Help Scout. We collect public ads from each platform's own ad library to study what B2B advertisers run. Use them for ideas and make your own creative.

Let's make ads like these for you

We brief, design and run paid campaigns for B2B teams on LinkedIn, Google, Meta, Reddit and X, measured on pipeline in your CRM. Tell us what you sell and who you sell it to.